Account cancellation turned into a trap. Expensive banking app experience
At that moment, I would have suffered an immediate loss of CZK 135,869 by this transaction with a transfer back at the bank’s conversion rate, Polák calculated. The client of Fio banka realized his predicament immediately. He immediately contacted the bank and sought to cancel the transaction and return the money to the original savings account in koruna. According to Polák, although at the beginning it seemed possible to cancel the transaction based on initial communication with the bank, a cold shower came.
Source seznamzpravy.cz/zruseni-uctu-se-zmenilo-v-past-draha-zkusenost-z-bankovni-aplikace